SHIPPING & RETURNS

SHIPPING OPTIONS, RATES, AND ARRIVAL TIMES:

• Delivery times shown are based on normal business volume.

• Ground shipping is free for all purchases of $75 or more.

• The shipping and handling cost for your order is based on the total weight of the order.

• Orders are only shipped on business days: Monday-Friday, excluding state holidays.

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SHIPPING COURIERS: We ship our packages via UPS, Fedex, or USPS. Purchases will be shipped from our Rancho Dominquez distribution center in California.

 

SHIPPING EXCEPTIONS AND RESTRICTIONS:

Alaska, Hawaii and US Territories (excluding Guam, US Virgin Islands & Puerto Rico)

We unfortunately do not ship to any US territories. We only ship within the United States, including Hawaii and Alaska. We cannot ship to Puerto Rico, Guam or US Virgin Islands. Packages to Alaska and Hawaii can only be shipped by air or priority, and normally arrive within 2-3 business days.

 

US Military & Diplomatic Addresses

We ship to APO/FPO/DPO locations! Your order will arrive via USPS but arrival may be delayed based on location. 

 

International Addresses

Unfortunately, we cannot ship internationally at this time.

 

Multiple Shipping Addresses

We’re unable to ship a single order to multiple addresses. You’ll need to create a new order if you’d like to ship to more than one address.

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ORDER TRACKING: When your order is shipped from our warehouse, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package.

 

OUT OF STOCK ITEMS: If an item in your order is out of stock, our customer care team will be in touch to discuss a solution. 

 

ORDER CANCELLATION AND ADJUSTMENTS: We normally don’t accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us.

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